What is the normal prodution time for my order?
Normal production time for most items is 5 to 7 working days from final approval of order, plus ship time. Large orders or custom designed pieces can take longer and will be quoted prior to the beginning of production. Please advise us of your specific event date. We will schedule production to allow ample shipping time for you to receive your awards a few days prior to that date. However, delays in artwork approval or shortened production time could result in the need for Express Shipping.
How do I provide my engraving information?
What payment methods do you accept?
Do you have a showroom?
Yes, our showroom is one of the largest in the nation and located in Madison, Wisconsin.
Showroom hours for are:
How much will shipping cost?
Shipping rates are based on the weight and size of the product, your location, and the delivery method used. Prior to completing your purchase transaction, your shipping total will be calculated and provided to you. If you want faster shipping, please contact us for a quote.
Are tracking numbers provided for shipped orders?
Yes. As soon as your order ships through our standard shipping options, its tracking number will be sent to you via e-mail if you request. If you request a custom shipping method, tracking numbers may not be available.